What we do and when to contact ASR Training & Support

The ASR Training and Support team supports staff and faculty, specifically users of student record systems at the University of Minnesota. Our team conducts training for University staff (both online and in person), creates UPK topics and other documentation for users, and provides support to the users of the systems on which we provide training. We are here to support staff and faculty who use:

• PeopleSoft Campus Solutions
• Collaborative Class Scheduling (CCS)
• Grades and Faculty Center
• Class Permissions (numbers)
• Student Program/Plan 
• Enrollment processing
• Service Indicators
• Student Advisor
• Student Groups 
• Program & Curriculum Approval System (PCAS)
• Electronic Course Authorization System (ECAS)
• Astra Schedule
• Reporting Center (Student Services)

We are also happy to help direct you if you’re not sure who in ASR a question should go to.

Our team is composed of four staff members: Renae Faunce, Sally Gutierrez, Heather Micek, and Jennifer Selander. Contact us at 612-625-2803 or srhelp@umn.edu whenever you have questions about the training we offer or the systems and processes we support.