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Thursday, September 21, 2017

Some MyU and student records services unavailable Sept. 23 and 24

Due to the Campus Solutions Technical Upgrade, some MyU features, PeopleSoft Campus Solutions, and associated services will be unavailable from 9 a.m. Saturday, September 23 through noon on Sunday, September 24. Service is expected to be restored on Sunday afternoon.

During the downtime, students will not be able to access information on the Academics, My Finances, and My Info tabs within MyU.

Faculty and staff will not be able to access PeopleSoft Campus Solutions and its related queries in the Reporting Center as well as information on the My Advisees, Teaching, and My Info tabs within MyU.

See full details on system availability during the planned outage

Aside from downtime during the weekend, no significant impact for end users is expected. No action is required as a result of this upgrade. Those who use PeopleSoft frequently may need to clear their browser cache and cookies when logging in the first time after the upgrade is complete.

Change in process for batch Service Indicators and batch Student Groups

Following the Campus Solutions Technical upgrade on September 23 and 24, the Server Name field should be left blank when running a process via Process Scheduler (see screenshot). This includes when processing batch Service Indicators, Student Groups, and Enrollment Verifications.

If a value, such as “PSUNX”, appears for you in the Server Name, please change it by selecting the blank value from the drop down. Leaving the Server Name field blank allows the system to balance the workload between the three Process Schedulers. Too many processes running on an individual server can lead to an overload and backlog.

Supplemental class search retiring

The Supplemental Class Search will no longer be available as of September 23, 2017. The supplemental class search was built as a temporary solution for advisors and staff following the PeopleSoft upgrade in 2015.

Since then, new class search functionality has been added to Schedule Builder to replace this temporary solution. You may also continue to use the MyU/PeopleSoft delivered Class Search or other tools developed by colleges.

Feel free to provide feedback on the Schedule Builder Class Search via the comment form. Thank you.

New ECAS grading basis resource

A new grading basis document to help staff better understand the grading basis values displayed in the Electronic Course Authorization System (ECAS) is available on the Training & Support system support resources web page, under the ECAS header.

New OCM website to launch in October

A redesigned Office of Classroom Management (OCM) website will launch Tuesday, October 3, 2017. Its simplified design offers easy access to classroom technology instructions, scheduling applications, and information about Classroom Technical Services (CTS), including audio/visual equipment design and installation.

The new site utilizes the Drupal 8 content management system, which enhances mobile delivery. The website address will remain the same; however, URLs for internal links will change. Redirects will be set up for commonly-accessed pages.

Helping U: Students helping students navigate the U

One Stop Student Services and the Office for Student Affairs have partnered together to enhance the Helping U desk in Bruininks Hall.

At the Helping U desk, student-staff have been trained to connect fellow students to University-based resources such as academic support, career help, and health services. The desk is open M-F 8:00 a.m. to 4:00 p.m.

If you know a student or department who may benefit from the Helping U desk, please share this message. Thank you.

Thursday, August 17, 2017

Welcome new ASR Training Update recipients

Our newsletter recipient list has expanded to include everyone with PeopleSoft Campus Solutions access.

The ASR Training Update is a monthly newsletter of assorted Student Records Training & Support Team initiatives, general updates, tips & tricks, and other matters that may interest you.

Recipients can expect to receive this newsletter the third week of each month. News and events will be posted to the blog on a rolling basis, so make sure to check back occasionally for the most up-to-date information. All previous newsletter information will remain on the blog page, so it is easy to go back and find what you are looking for.

Anyone not receiving this newsletter but who wishes to may add themselves to the ASR Training Update Google group.