Have you ever tried to display the record of a student in the Program Plan page only to be greeted with the message of "No matching values were found"? After checking the obvious such as spelling, ID number, and that search criteria from a previous search has been removed, you may want to check a couple of other things that could be causing you this problem.
Has the student been matriculated? Remember, it is not enough for an incoming student to be in an admitted status; the student must be matriculated to appear in Program Plan. To see if the student has been matriculated, check the Application Summary page. This page displays the last row entered for the admission and it should be "Matriculation" for the student to be visible in Program Plan.
If the student has been matriculated, it could be a security access issue. Access is generally assigned to users based on their home campus and career, so if you work across two or more careers, such as graduate and undergraduate, your access may need to be adjusted to see all you need. If you suspect this is the case, contact Student Records Help at srhelp@umn.edu or 5-2803.
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