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Thursday, May 21, 2015

Waitlist checkbox: when to use it*

Staff who assist students with registration issues should be aware of the waitlist functionality that students encounter when adding classes in Student Center. For each class students attempt to add, they will see a checkbox option labeled “Waitlist if class is full.” Students should be advised to check this box only when the class is already full and they wish to join the waitlist.

If a class is not yet full and a student checks the “Waitlist if class is full” box, the student is placed on the waitlist even though seats are still available. Subsequent students attempting to register for the same class will also be made to join the waitlist. Students will be moved off of the waitlist and into available seats when auto-enroll runs. But, to avoid the unnecessary creation of a list of waiting students, please advise that the “Waitlist if class is full” box should only be used when the class is known to be full and a waitlist option exists.

If a class does not include the option to waitlist, and a student checks the “Waitlist of class is full” box, the student will receive a message stating that the class is full.

*This issue has been resolved.

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