Duplicate ID tool and process enhancements

Part of the PeopleSoft Campus Solutions 9.2 upgrade, the Duplicate ID tool had enhancements added on January 28, 2018 that allow functional users to more easily manage cases, track case history, and provide transparency to University staff about duplicate ID case resolutions. For example, Person Comments on related records will now be added automatically when a case is complete. Additional work is still under development to further create efficiencies. Email communications that notify students and staff once a case is opened and when it is resolved are planned to roll out in March.